Returns & Exchanges

At Empress Clothing, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn garments. If your purchase doesn't perfectly fit your style or silhouette, we are here to assist with a quick exchange or a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all Empress Clothing tags still attached to ensure the return meets our quality standards.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or ship your new exchange size within 5-7 business days.